Frequently Asked Questions
General Questions
We’re your go-to for all things electrical and refrigeration, servicing the Darwin and wider Northern Territory area. This includes everything from residential and commercial electrical work, such as safety inspections, switchboard upgrades, and new installations, to appliance repairs, solar and battery systems, and security camera setups.
We service all areas of Darwin, Palmerston, and the greater rural area as far as Batchelor and beyond.
Absolutely! All our electricians are fully licensed and insured, holding an NT electrical A grade license. We’re committed to providing safe, professional, and high-quality work that complies with all safety codes and regulations.
Yes, we do. Our team takes pride in leaving your home or business tidy. We will take all rubbish and waste with us, so you don’t have to worry about the cleanup.
Our lifetime labour guarantee means we stand behind the quality of our work for life. If there’s ever an issue with the labour we provided, we’ll come back and fix it, giving you complete peace of mind.
We intentionally supply and install products from reputable brands that are known for their durability and performance. This ensures that the goods we use can withstand the harsh Northern Territory environment and provide you with a lasting, reliable solution.
Booking & Payments
We do not charge a separate call-out fee, but we do have a minimum charge for all jobs to cover our time and travel to your location.
Yes, we provide free, no-obligation quotes on every job, so you know exactly what the cost will be before any work begins. We can also provide an on-site quote before starting work and then proceed with the job on the same day if you’d like, to save you time and multiple appointments.
Payment is required upon completion of the work. We accept a range of payment methods, including EFT (direct bank transfer), Stripe, cash, debit card, and credit card. We can also set up payment terms for account-holding customers who have been pre-approved.
For any quoted jobs that require us to order specific materials, we will require a deposit before we can place the order and schedule the work.
You can book a job by giving us a call at (08) 8983 3000 or by filling out the contact form on our website. Simply provide a few details about your needs, and we’ll get in touch promptly to arrange a suitable time.
Service & Safety
Yes, we do. Our team completes a visual safety inspection with every job to check for common electrical hazards like faulty power points, switches, or wiring. It’s part of our commitment to ensuring your home is safe, and we’ll always explain our findings to you.
Yes, you can. We are happy to install products that you supply. However, please know that our vehicles are heavily stocked with high-quality parts, so we can often supply most of the common products you might need on the day, saving you the hassle of a trip to the store.
An electrical safety inspection is crucial for ensuring your home or business is safe and compliant with Australian standards. It helps identify potential hazards like faulty wiring or an old switchboard, saving you money on future repairs and, more importantly, protecting your family or employees.
RCD stands for Residual Current Device. RCD testing checks that these devices, which are designed to protect against electric shocks, are working properly. It is a legal requirement for many installations and a critical part of maintaining a safe electrical system.
Yes! Our team can provide an on-site energy audit to help you understand your power consumption and offer tips on how to reduce your usage, which can lead to significant savings.